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Customer Experience Representative
Firelands Scientific Cincinnati, OH
$41k-53k (estimate)
Part Time | Full Time 1 Week Ago
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Firelands Scientific is Hiring a Customer Experience Representative Near Cincinnati, OH

Innovation and a force for good…join a cutting-edge company that combines the best of nature, science, and technology to provide highest quality natural alternatives to synthetic drugs…Firelands Scientific. Our rigorous cultivation and processing standards ensure consistent, reliable medical cannabis products and projected future adult use products. www.firelandsscientific.com

The Landing Dispensary in Cincinnati is looking for Customer Experience Representatives to assist store guests in selecting appropriate medical or adult-use cannabis products for their specific needs. Reporting to the General Manager, Customer Experience Representatives are expected to provide best-in-class hospitality and consultation to every guest by engaging in one-on-one interactions from the moment a guest enters the store.

Store hours: Monday-Saturday 10-8, Sunday 11-5. Shift may include evenings and weekends. Full-time and part-time openings.

Benefits: Full-time includes insurance, paid time off and product purchase discount and/or patient-employee product purchase plan. Part-time includes employee product purchase plan.

Required:

  • High School Diploma or equivalent and at least 21 years of age.
  • 2 years of recent and relevant hospitality and/or retail experience.
  • Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
  • Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
  • Ability to pass a background check and drug screen.

Firelands Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Ability to Relocate:

  • Cincinnati, OH 45209: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

SALARY

$41k-53k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

08/14/2024

WEBSITE

firelandsscientific.com

HEADQUARTERS

Huron, OH

SIZE

<25

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The job skills required for Customer Experience Representative include Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.

The Landing Dispensary
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If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Representative job description and responsibilities

Collaborated with various team members across departments to problem solve and exceed customer expectations.

02/09/2022: Asheville, NC

Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/04/2022: Augusta, GA

Customer experience representative document their exchanges with clients, often using customer relationship management software.

02/20/2022: Atlantic City, NJ

They generally need to know how to create and update tickets and how to search for customer records.

12/25/2021: New Bedford, MA

Customer service representative listen to or read about customer problems and suggest solutions.

02/09/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Representative jobs

Customer service representatives must have distinct personalities.

02/05/2022: Norwich, CT

Most customer service representative jobs require candidates to complete on-the-job training.

02/13/2022: Burlington, VT

Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/15/2022: Appleton, WI

The person needs to know when to ask for referrals or reviews from customers.

01/29/2022: Winston Salem, NC

Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.

12/27/2021: Baltimore, MD

Step 3: View the best colleges and universities for Customer Experience Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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