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About Finfare
Finfare is an expense management platform that helps small and medium-sized businesses (SMBs) improve their financial health.
Finfare enables employers to issue physical or virtual charge cards, set custom spend limits, and have purchases auto matched to receipts to eliminate the need for expense reports.
With advanced data visualization and intelligent analytics, Finfare empowers businesses to save time and money so they can focus on growing their business.
The Finfare team is a diverse group of individuals working together to reimagine and develop the future of intelligent payment systems.
We believe in an inclusive and supportive work environment that rewards collaboration, contribution of ideas and hard work.
About The Role
We are seeking a talented and motivated Customer Success Specialist to join our dynamic FinTech startup. As a Customer Success Specialist, you will play a crucial role in ensuring the success and satisfaction of our valued customers.
You will have the opportunity to build strong relationships, provide exceptional support, and drive adoption of our innovative financial technology solutions.
Responsibilities
Qualifications And Requirements
Compensation
The salary range for this position is $50k - $60k (depending on experience).
Benefits At Finfare
As part of our dedication to the diversity of our workforce, Finfare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital / domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Last updated : 2024-05-24
Full Time
$70k-89k (estimate)
05/13/2024
08/25/2024
The job skills required for Customer specialist include Problem Solving, Products and Services, Initiative, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer specialist positions, which can be used as a reference in future career path planning. As a Customer specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer specialist. You can explore the career advancement for a Customer specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.