Position: Employee Support Specialist GS-9/11

Division: San Francisco Field Office

Unit: Administrative Unit

Location: San Francisco, CA

Working Hours: 8:00am-4:30pm

Salary:

GS-9 $74,642.00 - $97,034.00

GS-11 $90,310.00 - $117,400.00

Full Performance level: GS-11

Number of Positions Available: 1

Duration: Full Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

• Must be a U.S. citizen
• Must be able to obtain a Top Secret clearance

Mission Statement:

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties:

GS-09:

• Provide administrative support regarding the coordination of FBI programs related to wellness and resilience
• Researches, analyzes and evaluates information to ensure optimal financial uses of wellness program resources
• Liaison for internal and external partners in order to obtain participation and information regarding office needs in order to create a network of wellness services and resources
• Establishes the proper documentation for the Division's Wellness Program that advertises the procedures, and presentation for upcoming wellness events

GS-11 in combination to the GS-09 above:

• Manages, oversees, and surveys Wellness Team Committee for the Division personnel by scheduling and leading meeting to discuss data, employee feedback and potential upgrades to wellness space
• Collaborate with members in order to address the needs of the dedicated space of the Division for wellness

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.

All applicants will be rated on the following Competencies:

• Research (Data)
• Project Management
• Customer Service
• Interpersonal Ability
• Organizing and Planning

Specialized Experience (SE):
GS-09: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-7 grade level. SE is defined as follows:

• Experience in techniques and methods regarding the administrating and coordination of a wellness program
• Experience in monitoring financial resources that meet the agencies requirements
• Experience in providing guidance on personnel matters related to wellness matters

GS-11: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-9 grade level. SE is defined as follows:

• Experience in creating, maintaining, and updating wellness events
• Experience in creating and promoting health information including wellness brochures/handouts
• Experience in applying interpersonal skills and maintaining contacts across a Division

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-9: Applicant must have a master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on