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CURRENT PERMANENT FBI EMPLOYEES MUST APPLY FOR THIS JOB OPENING THROUGH THE LEADERSHIP SELECTION TOOL (LST) JOB POSTING # 2024-2371, UNLESS EMPLOYEE IS CLAIMING VETERANS' PREFERENCE.

Open Date: May 21, 2024

Closing Date: June 4, 2024 @ 11:59 pm (EST)

Questions regarding this opening should be directed to Management & Program Analyst Desiree Gray at dvgray@fbi.gov.

**IN ADDITION TO YOUR RESUME, PLEASE ENUSRE YOU PROVIDE AND ATTACH ALL REQUESTED DOCUMENTS AND RESPOND TO EACH OF THE COMPETENCY QUESTIONS. IF YOU DO NOT ANSWER THE COMPETENCY QUESTIONS, YOU WILL NOT BE ABLE TO SUBMIT YOUR APPLICATION. APPLICATIONS WILL BE INCOMPLETE IF ANY INFORMATION IS MISSING.**

Position: Supervisory Information Technology Specialist, GS-15 (Unit Chief)

Division/Squad/Section/Unit: IT Infrastructure Division/Network Section/Network Management Unit

Location: Huntsville, Alabama

Working Hours: 8:00 am - 4:30 pm *(May need to work beyond core hours; see additional information below)

Salary: GS-15 - $163,964.00 - $191,900.00

Full Performance level: GS 15

Number of Positions Available: 1

Duration: Full-Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

• Must be a U.S. citizen
• Must be able to obtain an SCI clearance

Mission Statement

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties:

The IT Infrastructure Division is seeking a strong leader to step in as the Unit Chief for the Network Management Unit (NMU). While the unit is made up of highly talented and technically minded team members, a technical background is not a requirement to lead the unit. The ideal candidate will have the skillset to achieve a high-functioning work environment with a geographically dispersed staff that is both highly productive and maintains strong morale, be able to adjust workflows and processes within the unit to achieve an optimal balance of workloads across the staff, understand and appreciate providing superior customer service and responsiveness, while also holding the staff accountable for deliverables.

Major Duties:

• Oversee a diverse, technical team with a large contractor workforce and government personnel to respond to technical issues across multiple FBI IT networks.
• Deployment, installation, operation and maintenance of the IT network infrastructure across the entire FBI to include LEGAT locations.
• Oversee and manage Tier 3 Network Operations & Maintenance (O&M) support as the final escalation point for technical issues related to the optical transport network as well as the 800 plus Field Office, Resident Agency, and Legat networks worldwide.
• Coordinate with pertinent intra-divisional management and Other Government Agencies (OGA) to provide technical responses to service outages and disruptions.

The NMU provides continuous (24x7x365) IT service to the Network Operations Center. The core hours are 8:00 am - 4:30 pm. The selectee will not be on call 24x7x365; however, there may be a limited number of occasions where the Unit Chief's expertise may be required after the core hours.

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.

All applicants will be rated on the following Competencies: Please ensure you respond to each of the competencies. Failure to provide a response for each competency will preclude you from submitting your application.

• Leadership: Motivates, inspires, develops and mentors others; garners respect and loyalty from others by demonstrating credibility, professionalism, and integrity; provides guidance and directs others in accomplishing goals and objectives.
• Communication:Express thoughts and ideas clearly, concisely, persuasively orally and in writing; interpret and understand verbal or written communications; tailor communication to the experience, exposure or expertise of the recipient; proactively share information with others when appropriate.
• Program Management:Managing several related programs to meet goals and objectives; to improve productivity, effectiveness and efficiency.
• Mentoring: Managing, developing and conducting mentoring.
• Building Teams and Collaboration:Inspires and fosters team commitment, spirit, pride, and trust; facilitates cooperation and motivates team members to accomplish group goals to achieve results.

Specialized Experience (SE): All qualifying experience MUST be provided within your RESUME to be considered.

GS - 15: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-14 grade level. SE is defined as follows:

• Demonstrated experience successfully managing, developing or conducting mentoring
• Demonstrated experience managing several related programs to meet goals and objectives; to improve productivity, effectiveness and efficiency.

Preferred Experience:

• Information Systems Management - Demonstrated or managerial experience in the development and administration of system networks and databases.
• Project Management (IT) - Demonstrated experience in IT Project Management and Business Process Re-engineering.
• Supervisory Experience - At least one year or supervisory experience equivalent to the GS-14 grade level.

How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on