Family Health Centers of San Diego (FHCSD) is looking for aSupervisor of Program Services tooversee day-to-day operations of specific programs/grants related to special population health outreach, counseling, case management, and health education services. In this role, job duties include managing direct and indirect reports, providing oversight of patient cases, tracking deliverables for assigned grants/programs, conducting data analysis and report writing, and providing support to Program Managers. The Supervisor of Program Services will also be responsible for building relationships with community partners and identifying new partners and new sites for providing services. In this role, the incumbent is expected to be flexible in fulfilling a variety of program roles for the day-to-day operations of specific programs/grants related to special population health outreach, counseling, case management and health education services for Family Health Centers of San Diego.

Responsibilities:

• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.

• Coaches andcounselsstaff and administers appropriate disciplinary action in a timely manner.

• Gathers, enters and analyzes data on programs, creating relevant and usable reports on program data and metrics. Consolidates data and produces relevant, meaningful, timely reports.

• Identifies, builds, and maintains relationships with community partners, identifying opportunities for new community sites and community partners.

• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.

• Provides oversight of cases, reviewing and auditing case files, sitting in on appointments, and providing prompt and actionable feedback to subordinates. Manages walk-in patients, referrals, program education, and conducts one-on-one service recovery. May have a small case load of high-need clients or provide one-on-one services with clients.

• Provides support to Program Manager, assisting with daily operations, managing staffing schedules, calendaring, and liaising with community partners, especiallyin regards tostaffing community events and sites.

• Provides/ensures staff receive all new hire and annual trainings on time.

• Tracks deliverables for assigned program(s) on a regular basis, ensuring compliance with grant and departmental requirements.

• Perform other duties as assigned.

Requirements:

• Bachelor's degree in Public Health, Social Sciences, Business Administration, Health Care Administration, Nursing, or closely related field required; current enrollment in aBachelor'sdegree program will also be acceptable

• 2 years of lead or supervisory experience required

• 3-4 years of experience in program management in health care or social services field required, including experience working with organizations serving the patient population for assigned programs required (i.e., HIV/AIDS, homeless, LGBT, etc.).

• Must meet minimum State, County and Federal requirements as designed by program

• Bilingual in English/Spanish may be required for some assignments.

• Meet organizational driver requirements

Rewards:

• Job type: Regular Full-Time

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave and Paid Holidays

• Medical/Dental/Vision/FSA/LifeInsurance

• Employee Discounts and Wellness Programs

FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.