Position Purpose: The medical assistant is responsible for assisting the physician with patients by providing patient care according to established standards and practices. Deliver medical care services to patients in an efficient and professional manner. MA’s must have the capabilities to perform all aspects of typical MA duties. MA’s are expected to proactively take initiative and serves as an informal leader with the responsibilities related to clinic functions.

Core Duties and responsibilities, include but are not limited to:

1. Verifies patient information by interviewing patient, recording medical history, and confirming reason for visit.
2. Prepares patients for examination by taking blood pressure, weight, and temperature, and reporting patient history summary.
3. Performs on-site testing and procedures, per physician’s order.
4. Secures patient information and maintains patient confidentiality by completing and safeguarding medical records and other patient information.
5. Accurately records patient information, measurement data, procedure documentation and test results in electronic medical record, securing workstation when finished.
6. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
7. Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
8. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
9. Participates in quality management program.
10. Performs Front Office procedures to schedule, check in and process patients.
11. Performs Start of Day and End of Day procedures, as assigned.
12. Performs other tasks for which training has been provided, as assigned.
13. All other duties as assigned within scope.

Education and Training:

• Completion of a certified Medical Assistant training program.
• CPR Certification
• Phlebotomy Certification (Preferred)
• Must have at least 3 years of experience as a Medical Assistant in a clinical setting.
• Bilingual: Spanish (Required)
• Phlebotomy Certfication (Preferred) 

Qualifications, Skills, and Experience:

1. Supply management
2. Verbal communication
3. Infection Control
4. Creating safe, effective environment
5. Organization
6. Scheduling
7. Professionalism
8. Customer focus
9. Confidentiality
10. Bedside manner
11. Medical Teamwork
12. Minimum 3 years of related experience.
13. Must excel in multitasking within a high-paced environment.
14. Strong computer skills, acute attention to detail, confident and professional communication.
15. Responsiveness to the needs of both internal/external stakeholders in a professional and personable manner are expected.
16. Knowledgeable in general EMR/EHR systems is preferred.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.