Classification: Non-Exempt

Reports to: Supervisor of Billing and Collections

The role of the Medical Insurance Collections Specialist is to provide collections services of the highest quality while supporting the mission of Sonus Hearing Care Professionals – Serendipity Hearing, Inc.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This is a full-time position. Standard days of work are Monday through Friday and hours of work may vary from 7:30 a.m. to 4:00 p.m. as needed. This position does not require weekend work.