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Patient Service Representative
$39k-53k (estimate)
Full Time 5 Months Ago
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EyeCare Service Partners is Hiring a Patient Service Representative Near Boynton, FL

Overview:

Katzen Eye Care & Laser Center is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Boynton Beach, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our Top Candidates will have at least one year of medical front desk experience, preferably in an optometry/ophthalmology practice.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Katzen Eye Care & Laser Centeris a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Katzen Eye Care & Laser Centerare committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.
A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.
Responsibilities:
  • Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
  • Follow all procedures for complete and accurate check in and check out of patients.
  • Schedule return appointments and set up reminder notifications.
  • Courteously answer phone calls.
  • Collects patient data involving medical, demographic and insurance information.
  • Verify patient insurance benefits and pre-authorizations if required
  • Identify, research and resolve all customer requests.
  • Update all demographic records.
  • Collect payment for services, copays
  • Maintain, organize, and respond to all correspondence, communication and/or verbal inquiries pertaining to the patients and office.
  • Prep charts for the next day
  • File charts
Qualifications:
  • Minimum of a high school diploma.
  • Must have the ability to establish confidence and trust with patients.
  • Must have the ability to remain calm and professional under pressure or stress.
  • Have the ability to provide excellent customer service, communication, telephone and grammar skills.
  • Must have an empathetic and compassionate manner.
  • Prefer one or more years’ experience working in a medical position where patient contact was required.
  • Knowledge of insurance plans is helpful.
  • Basic computer knowledge of Microsoft Office required.
  • Ability to perform as part of a team as well as work independently.
  • Familiarity with NextGen software program is a plus
  • Must be willing to travel to Hollywood for training

In Turn We Will Provide:
  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking where applicable.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.
ESP#1

Job Summary

JOB TYPE

Full Time

SALARY

$39k-53k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

11/27/2023

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The job skills required for Patient Service Representative include Customer Service, Appointment Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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