Position Summary. RoundPoint services non-traditional loan products or terms that require maintenance throughout the loan life cycle. These products/terms include, but are not limited to: Adjustable Rate Mortgages (ARMs), Buydowns, Balloons, SCRA protections, and HELOCs. The Special Loans Specialist sets up loan terms on the system of record and performs periodic maintenance to ensure the continued accuracy of loan servicing activities. The Speci...
RoundPoint Mortgage Servicing LLC. Position Summary. The High-Risk Complaint Response Specialist is responsible for the resolution of written customer complaints and notices of error. The incumbents will communicate the resolution to the customer in an appropriate resolution letter drafted in accordance with RPMS customer communications principles and completed within the time period provided by the CFPB Mortgage Servicing Rules, other applicable...
RoundPoint Mortgage Servicing LLC. . Position Summary. The Foreclosure Oversight Specialist is responsible for monitoring and completing all activities related to the foreclosure action in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing foreclosure timelines and workflow processes on files in which a foreclosure action has been initiated. These files should be managed ...
RoundPoint Mortgage Servicing LLC. This position can also sit in Dallas, TX or Minneapolis, MN. Position Overview. RoundPoint tracks all aspects of insurance, including both claim processing and data monitoring. The Insurance Specialist directly impacts the quality of insurance tracking and the homeowner’s insurance claim experience. RoundPoint utilizes an insurance vendor to track all types of homeowner’s insurance and property coverage requirem...
RoundPoint Mortgage Servicing LLC. Position Summary. The Tax & Escrow Specialist will have a key role in the day to day analysis and decisions related to Taxes. The Specialist will assist in the development and implementation of strategies and the long term operational plan to grow the department’s capabilities, and improve the effectiveness of the department functions. This position will play a key role in the management of Tax vendors to ensur...
RoundPoint Mortgage Servicing LLC. Position Summary. The Foreclosure Supervisor provides leadership, direction, and coordination of all activities for the default functions specific to foreclosure actions in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing all foreclosure activities in accordance with established work rules, goals, and objectives to improve timeline an...
RoundPoint Mortgage Servicing LLC. Position Overview. The Response Specialist I is responsible for the resolution of written customer requests for information and/or assistance, under the direction of Correspondence Leadership. The Response Specialist I is responsible for communicating the resolution to the customer in an appropriate resolution letter drafted in accordance with RPMS customer communications principles and completed within the tim...
RoundPoint Mortgage Servicing LLC. Position Summary. The Collateral Servicing Specialist is responsible for requesting collateral from the custodian, intake of collateral files, handling tasks related to production of lien releases/satisfactions, subordinations, partial releases, CEMAs, assignments of mortgage, allonges and ad hoc document requests. . Primary Responsibilities. Work directly with document custodians to request the release of origi...
RoundPoint Mortgage Servicing LLC. Fort Mill, SC (or) Dallas, TX. Position Summary. RoundPoint’s brand identity rests in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint’s reputation, and advances it through superior proactive and reactive communication. The Customer Service Representative achieves this end by translating our customers’ needs into answers to their questions, workflows to oth...
RoundPoint Mortgage Servicing LLC. This is a hybrid position, willing to consider applicants in the following locations. Fort Mill, SC (Charlotte Metro), Dallas, TX (DFW Metroplex) Minneapolis, MN (Twin Cities). Position Summary. The AVP of Loss Mitigation Operations provides leadership, direction, and coordination of all activities for functions specific to Loss Mitigation Quality Assurance and Settlement in accordance with regulatory compliance...
RoundPoint Mortgage Servicing LLC. This position can sit in either. St. Louis Park, MN. Fort Mill, SC. Dallas, TX. The Azure Infrastructure Engineer will be designing, implementing, and managing on-premise and cloud-based solutions. This position is a part of our Infrastructure Team and responsibilities span both on-premises infrastructure with an understanding and experience in Cloud management (Azure, AWS, etc). Your expertise in designing, i...
RoundPoint Mortgage Servicing LLC. . Position Overview. . The Agency UAM Administrator, you would serve as a Secondary POC and be able to assist the Team Lead on UAM non-BAU activities with limited supervision. The Agency UAM Administrator would be responsible for provisioning and de-provisioning both internal and external users’ accesses for UAM-managed systems and applications in RoundPoint in a thorough and timely manner. . The Agency UAM Admi...
