65 Customer Service Representative Jobs in Stamford, CT
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Exquisite Costumes LLC is Hiring a Customer Service Representative Near Stamford, CT
About us
We are professional, innovative, customer-centric and our goal is to bring the costume rental business into the 21st century. We are in the process of digitizing our costume collection and creating a competitive online presence to reach a national client base. Most of our clients are theater directors and costume designers..
Our work environment includes:
- Flexible working hours
**Overview:**
We are seeking a dedicated Customer Service Representative to join our team. Our business is Costume Rentals. Most of our costumes are rented online and over the phone, but we are open to clients by appointment only. The ideal candidate will possess excellent communication skills and a passion for assisting customers. This position offers the opportunity to work in a dynamic and customer-focused environment.
**Responsibilities:**
- Provide exceptional customer service via phone, email, and chat
- Assist customers with inquiries, concerns, and product information
- Process orders, returns, and exchanges accurately
- Perform data entry tasks with precision and attention to detail
- Utilize sales techniques to upsell products or services
- Conduct outbound calling campaigns to engage customers
- Analyze customer interactions to improve service quality
- Maintain a positive attitude and professionalism at all times
**Qualifications:**
- We would prefer a candidate who has an interest in costumes, theater and vintage clothing .
- Proficiency in data entry and CRM software-but we can train you!
- Strong phone etiquette and active listening skills
- Ability to communicate effectively in English
- Experience with upselling techniques is beneficial
- Capacity to analyze customer needs and provide appropriate solutions
This position offers competitive pay, professional development opportunities, and a supportive team environment. If you are passionate about delivering exceptional customer service and possess the required qualifications, we encourage you to apply for this rewarding role. This job is a part time position and requires flexbility in hours.
Job Types: Part-time, Seasonal
Expected hours: No less than 10 per week
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Temporary | Part Time | Other
$44k-55k (estimate)
05/23/2024
05/26/2024
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Attention to Detail, Data Entry, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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