has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal candidate will have experience with Windows, Citrix, Outlook etc. (common desktop software) and able to work occasional weekends (that will be adjusted for weekdays off). This resource will work 8 hour shifts structured between 7am to 7pm.
Duties and Responsibilities:

• Provide business user / desktop / laptop support
• Provide help line support
• Take phone calls from the client users
• Attend to calls on service desk hotline
• Resolve desktop hardware and software issues of client users
• Perform desktop setup / removals (take computers from storage, image and install at the client user desk)
• Walk to client user's desk if required, for resolving the issues
• Make sure that room with hardware inventory is neat and clean
• Perform desktop moves when users move from one place to another place
• Perform Vendor / OEM coordination

Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity**

™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit 

About the Company:
eXcell

Who We Are

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Company leaders Jill and Greg Welch have steered the company through good and bad economic times. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.

eXcell @ What We Do

Our highly skilled consultants flexibly extend your team’s capabilities without the cost of hiring full-time employees. Our Staff Augmentation and Direct Placement services gives you the expertise you need - when you need it!

​Additionally, we can provide dedicated project management professionals to work with your staff to maintain control of deliverables, or even take on your project completely, onsite at your location or offsite at our state-of-the-art facility as a full-fledged Managed Service.

​You can also Outsource your entire Project to us whether a data center move, game testing or enterprise software upgrade. We've got you covered.

Company Size:
500 to 999 employees

Industry:
Computer/IT Services

Founded:
1991

Website:
https://www.excell.com