Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas.
Excel Truck Group is seeking a Service Advisor to join our Chesapeake, VA team. This is for a swing shift schedule: Monday through Friday, 10:30am- 7:00pm.
If you are a truck or auto service advisor or if you have strong administrative skills, and truck or automotive technical skills, this is a career you should explore!
Please click Apply or email your information to: etgchesapeake@workrocket.com
Why join the Excel Truck Group Team:

• Industry leading pay: Base compensation range starts between $55,000-$75,000 annually, plus a $250 per month monthly swing shift differential
• Bonus opportunities - Earn additional monthly bonus opportunities! This includes a monthly shift differential bonus of $400, plus a monthly performance bonus.
• Strong benefits package - Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.
• Desirable schedule - 1 st shift 9:30am - 6:00pm Monday-Friday with a Saturday Rotation
• Environment - Enjoy better hours and no fluctuation in compensation and schedule that you would normally experience with a dealership. You will also have a better communication system in place to provide better customer service and expedite process seamlessly as needed
• Advancement - As you learn our business, you will be able to move into a Service Office Supervisor role as well as other opportunities throughout the company
• Stability - Excel Truck Group sells and supports Freightliner, the #1 manufacturer of trucks on the road today with 40% of the market share. Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market.
• Family-owned - Get to know the owners of the company! See how active they are within the organization and how much they care about their employees.

• Provide administrative assistance supporting a high-volume Truck Service team.
• Supports the diagnostic, repair estimate, commitment of payment, repair and vital communication as a part of the repair process (opening and closing ROs).
• Promptly addresses and resolves customer concerns and service follow-up issues.
• Asks relevant questions regarding repair or service request to ensure proper servicing of vehicle.
• Maintains open communications with our technicians, management team and customers regarding job/repair status changes.
• Follows up with customers to ensure they are satisfied with the service they received.

by Jobble