Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk!!

JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN AWARD-WINNING COMPANY!!

FIRST TEAM HONDA is looking for an exceptional and experiencedSERVICE ADVISOR!!!

Apply only if you want to succeed!! Only interested in motivated and experienced candidates!

ESSENTIAL DUTIES:

Produces additional revenue for the Dealership by selling finance and insurance products and programs and other appropriate after-sale items to New and Pre-Owned Customers.

Essential Duties also include the following:

• Meets and greets our Customers on the Service Lane
• Provides extraordinary Customer Service by providing an exceptional customer experience!
• Using the latest in technology, engages the Customer at their Vehicle in order to efficiently and effectively check the Customer's Vehicle into the Service Department
• Follows the Service Road-to-a-Sales
• Establishes and maintains good working relationships with Customers and the Technicians, including training and motivating.
• Works with Service Manager to secure a reasonable profit from every sale.
• Coordinates all service/repair work with Team Leader to achieve completion times, etc.
• Provides a professional level of communication with each Customer and ensures that all promises and promise times are met.
• Provides solutions for each and every Customer, including repair options, alternative transportation
• Advises every Customer on the the specific needs their Vehicle has
• Monitors system to ensure that Technicians are able to meet all promise times
• Offers a Multi-Point Inspection to every Customer; able to sell additional Technician-recommended repairs or service.
• Conducts business in an ethical and professional manner.

Required Experience:

Responsibilities (include but are not limited to):

• Ability to hold yourself accountable and achieve goals with limited direct supervision.
• An impressive work-ethic and Team-minded mentality.
• Professional appearance and conduct.
• Self-motivated and the ability to work in a Team environment.
• Excellent verbal/written communication, strong negotiation and presentation skills.
• Working knowledge of computers; CDK a plus!
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company's Values in all interactions with Customers, Co-Workers and Vendors.

Additional Requirements:

• Pass a motor vehicle report and possess an acceptable safe driving record.
• Pass a criminal background check and drug screen.

From: First Team Automotive Group