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Would you be able to greet customers with a FRESH smile while listening to their concerns? Does your personality BLOSSOM when it comes to Customer Service? Are you looking for a position offering room to GROW as you relay information to your teammates and customers with confidence and consideration? If this sounds like you, it's time to SPRING into action and apply to become a Service Advisor at Southern Auto Group.
Our Service Advisors are the center of communication for all service and repair activities within the Service Department. Being the primary point of contact for all automotive service and repair matters, the Service Advisor must listen to and thoroughly understand each and every customer's concerns and arrange for appropriate service/repairs. Once completed, you will also relay all necessary information from the technician to the customer clearly and effectively. Here, Service Advisors make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.
We know it's never fun having to take your vehicle to the shop. Our Service Advisors ensure that our customers feel as though their concerns have been addressed, as well as ensuring customer satisfaction with repairs made to the vehicle.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification is a plus! Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.
RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL DEMANDS
This is an in-person position and attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand, and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.
Company DescriptionThe year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.
Due to a consistent increase in business, the dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.
Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!
Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.
We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
BenefitsFull Time
Consumer Services
$40k-53k (estimate)
01/13/2024
05/29/2024
PALMVIEW, TX
50 - 100
2015
JOHN TWOHIG
$10M - $50M
Consumer Services