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**Front Desk Agent**
**Department:** Retail **Location:** Richardson, TX
**Function:** Customer Service
The Aloft Richardson recently opened and we are looking for a new team member to join the team! The Aloft brand is unique and we are looking for unique individuals. Friendly, Outgoing, Service Oriented and Tech savvy are a few key words to describe the kind of talent we are looking for.
Position starts ASAP. If you want to be a part of something awesome, apply today and we can set up time to talk. The available shift is 7am - 3pm and 3pm - 11pm, 5 shifts per week.
**Position Summary:**
Responsible for attending to the needs of guests, especially during check-in and check-out.
**Essential Job Functions:**
* Providing information to guests about hotel policies, services and amenities.
* Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
* Selling rooms to walk-in customers.
* Entering/changing reservation information on the computer system.
* Posting charges to guest accounts.
* Processing payments from guests.
* Making necessary corrections to guest accounts.
* Informing housekeeping department about room status/availability.
* Listening for and responding to guest complaints.
* Operating hotel switchboard or PBX.
* Cleaning the front desk area.
* Maintaining daily logs.
* Balancing shift work and cash drawers.
**Starwood experience gets you to the top of the list. You must be comfortable working with computers. At this time, we are only looking for applicants that have worked at a hotel previously.**
2021 Excel Human Resource Services
Full Time
$26k-35k (estimate)
04/26/2024
05/11/2024
excelhrservices.com
Irving, TX
<25
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.