43 Customer Service Associate Jobs in Orange, CA
EVS is Hiring a Customer Service Associate Near Orange, CA
A thriving Customer Service and Sales firm, we are a dynamic team that serves the Santa Ana community with the best service options. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Customer Service Associates work with the Customer Service and Sales team to engage with customers on a daily basis and provide them with sufficient customer service, knowledge on products available to them, and lead our company in local market territory. The Customer Service Associate is accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Customer Service Associates Representative:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For in a Customer Service Associate:
- Bachelor’s degree in business, marketing, or similar concentrations
- 1-3 years of experience in a customer service based position that requires heavy communication skills
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Patience, empathy, and passion for people
- Confidence and public speaking skills
#LI-Onsite
Job Summary
Full Time
Business Services
$59k-75k (estimate)
05/13/2024
08/14/2024
evssw.com
WESTMINSTER, CO
25 - 50
2001
NATHAN BROWN
<$5M
Business Services
Related Companies
About EVS
The world of enterprise WMS is full of complicated software that is even more complicated to buy. EVS recognized this frustration as an opportunity, and it has driven us to develop mobe3- a sophisticated WMS that's easy to use- and to be a company that is easy to do business with. EVS serves midsize to large enterprises and has expertise working with regulated industries. The functionality in mobe3 WMS meets specialized warehousing needs such as item-slotting rules based on allergens, organic, kosher, and other lot/item attributes, making the software an especially good fit for the following i...ndustries: Food & Beverage Manufacturing/Distribution Consumer Goods Manufacturing/Distribution Nondurable Good Manufacturing (Nutraceuticals & Pharmaceuticals)
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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