11 Customer Service Representative Jobs in La Mirada, CA
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Evoqua Water Technologies is Hiring a Customer Service Representative Near La Mirada, CA
Date: Feb 21, 2024
Location: La Mirada, CA, US, 90637
Company: Evoqua
- Responds promptly to customer inquiries through various channels
- Recognizes sense of urgency and prioritizes orders and requests accordingly
- Works with technicians and service managers to schedule service orders and order parts
- Collaborates with appropriate intercompany resources
- Inputs and/or modifies service order requests based on customer need and provides customer confirmation
- Follows clearly documented departmental standard operating procedures
- Process customer payments and provide proof of payment to customer
- Provide customer invoices on demand
- Generate and deliver customer specific “service” reports via SAP as requested
- Perform tasks in accordance with the standard work document and performance metrics for that given process
- Support Customer Service Rep I's to solve advanced problems and escalations that pertain to their focus
Required:
- High school diploma or equivalent plus 2 years of applicable work experience in customer support (with phone or customer facing) OR Bachelors degree with demonstrated capability in comparable work environment.
Required:
- Excellent written and verbal communication skills utilizing multiple channels.
- Strong analytical problem solving and decision-making skills
- Ability to handle difficult or sensitive situations
- Excellent time management and organizational skills
- Working knowledge of Products/Services
- Demonstrated understanding of Customer Success
- Collaboration Skillsets to enable support to peers as necessary
- Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.
- Compensation: $20/hour
Nearest Major Market: Los Angeles
Job Summary
Full Time
Durable Manufacturing
$50k-66k (estimate)
02/23/2024
05/08/2024
evoqua.com
PITTSBURGH, PA
3,000 - 7,500
1913
Public
RON C KEATING
$1B - $3B
Durable Manufacturing
Related Companies
About Evoqua Water Technologies
Evoqua is a Pennsylvania-based utility company that provides water treatment, filtration and related services for industries such as construction, healthcare and marine.
The job skills required for Customer Service Representative include Problem Solving, Customer Support, Verbal Communication, Organizational Skills, Time Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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