Evoke Consulting is a Federal Management Consulting firm specializing in strategic business and technology services areas across the federal market. We provide solutions to agencies and entities including Veterans Affairs, Department of Energy, Department of Agriculture, Department of Defense, and more. We defy the standard employee experience in government contracting with a commitment to providing a wide range of opportunities for our employees to grow professionally and socially by investing more than our competition in training our team and rewarding high performance. Evokers are hard-working, team-oriented, and come from diverse backgrounds and experience levels. We value our employee's idea and act on suggestions for change and development as a firm.

Evoke is seeking a Technical Writer to join our team!

Responsibilities:

• Work as part of integrated team to collect, validate, analyze and provide metrics on enterprise IT data, using a customized app within ServiceNow
• Develop, analyze, maintain, and document processes to implement and ensure configuration control of electronic files using M365 (e.g., SharePoint and OneDrive)
• Draft, consolidate input, and update recurring (i.e., weekly, bi-weekly, monthly) reports recommending opportunities for improvement as appropriate
• Develop PPT briefs for various presentations, trainings, and meetings
• Support ad hoc, quick-turn client requests related to data collection compilation and analysis
• Contribute to, update, and conduct peer review for all technical documentation and work products (e.g., PPT briefs, analysis charts and diagrams, etc.)

Professional Experience and Skills:

• Seven (7) years of total work experience
• Familiarity with ServiceNow
• Agile methodology understanding and experience
• Experience working with Jira to create, update and, maintain projects
• Comfortable interacting with clients' senior-level leadership, integrated team members, and external stakeholders
• Must be highly detail-oriented and able to quickly absorb complex processes and business needs to identify opportunities for efficiency
• Analytical approach to problem-solving, leveraging technology to solve business problems
• Critical thinking with excellent problem-solving skills
• Excellent verbal, written, and interpersonal communication; requires great listening and interpretation skills
• Self-starter with a consultant mindset; identify, communicate, and act on issues and initiatives

Education and Years of Experience:

• BA/BS in a related field; an additional four (4) years of relevant work experience may be substituted for the lack of a Bachelor's degree

Security Clearance:

• Applicants selected must be a US Citizen and must meet eligibility requirements for access to protected information

Work Location

• Washington, DC (100% on-site)

Evoke is an equal opportunity employer and all qualified applicants will receive considered for employment without regard to race, color, sex, citizenship, national origin, ancestry sexual oriented, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any additional.