Summary:

The Director of Clinical Outreach will report to the Vice President, Business Development & Clinical Outreach and will be responsible for leading the outreach efforts in Greater Boston for a fast-growing healthcare startup. You'll be given tremendous responsibility, as your efforts will determine our success in the community. You'll work alongside our operations team to identify referral sources, build relationships with clinical partners and provide resources to patients in need. You'll be the face of this organization in your local community and will ensure that patients and providers are aware of the company’s programs and what makes us different.

This opportunity is for a permanent role with a scaling start-up. This organization is fulfilling a gap in the modern Mental & Behavioral health landscape. This organization provides insurance-based intermediate levels of care that are structured, transformative, personalized, and accessible.

Responsibilities:

• Be a valuable source of information for all things related to intermediate levels of care in mental health
• Act as consultant to professionals (managed care organizations, therapists, psychiatrists, schools, health systems and other providers) and families looking to access services 
• Interface with admissions to ensure a seamless patient experience and drive census
• Become knowledgeable of all company programs
• Utilize a customer relationship management system to manage daily outreach activity
• Participate in weekly team growth meetings
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and solidify community partnerships
• Design strategies to better support and engage referral partners 
• Deepen relationships with existing partners
• Lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies
• Work closely with internal stakeholders to deliver on census targets

• Must be based in Greater Boston
• 3 years of relevant work experience
• Microsoft Office proficiency
• Strong interpersonal and relationship-building skills
• Ability to energize, communicate, and build rapport at all levels of the organization
• Ability to travel locally for meetings with potential clinical partners
• Strong time management skills and the DNA of a goal-oriented self-starter
• Comfort with video conferencing, leading and scheduling meetings and CRM
• Experience presenting to and persuading executives and clinicians

• The pay range for this position at the commencement of employment is expected to be between $100,000 and $140,000 a year; however, base pay offered may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience
• Up to 35% bonus eligible, and Equity/Stock Options
• 401k with employer match
• Paid Time Off
• Benefits Package: Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.