24 Front Desk Agent - Part Time Jobs in Lexington, KY
Everhome Suites Lexington North is Hiring a Front Desk Agent - Part Time Near Lexington, KY
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Enroll guests into Choice Privileges and acknowledge current members according to standards
- Maintain updated records of bookings and payments
- Flexibility to work various shifts based on the needs of the hotel
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Prior experience in a Choice Hotel environment and with the ChoiceAdvantage system a huge plus!
Job Summary
Part Time
$26k-34k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Front Desk Agent - Part Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Part Time. You can explore the career advancement for a Front Desk Agent - Part Time below and select your interested title to get hiring information.
