145 Part Time - Member Services Associate Jobs in Houston, TX
EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON TEXAS is Hiring a Part Time - Member Services Associate Near Houston, TX
Job Details
Job Description
JOB SUMMARY
| As a Member Services Associate your main objective will be to provide the highest level of service to our members, guests, and program participants at all points of entry. Primary duties include responding to member and guest needs, promoting memberships, programs and events and providing members and prospective members a first-rate membership experience. Responsible for membership intake; communicating membership fees, structure, and benefits. Provide program information and registration for all departments across the agency as needed. This position averages 20-25 hours per week which includes 4 weekday evenings. Our hours of operation are as follows: Monday - Thursday 8am - 6pm Friday - 8:00am - 6pm Saturday & Sunday 7am - 6pm |
DUTIES AND RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
- Provide essential customer service to ensure member satisfaction and member appreciation. Greet all members and guests upon their arrival and departure from the building and ensure they follow proper check-in procedures.
- Maintain current knowledge about all programs, services and activities offered at the J in order to promote these services and assist members with inquiries of these areas.
- Serve as a liaison between members and staff by communicating member concerns to the proper supervisor.
- Provide members and guests with information regarding membership structure, benefits, fees and policies and procedures of the agency. Conduct facility tours with prospective members when needed.
- Provide effective on-boarding experience for all new members, collecting member information and inputting into Salesforce, setting up financial information/payment collection, membership card printing.
- Conduct point of sales and registrations for all areas of the agency via phone or in person transactions when needed.
- Provide members with assistance in getting their Brivo Credentials and ensuring that they are working properly.
- Able to use Traction Guest to have all guests sign in for meetings, tours and other events that are taking place at the J.
Qualifications
Qualifications
- Minimum 2-3 years’ experience in customer service preferred or in a related field.
- Excellent communication skills: Ability to effectively interact professionally with all levels of internal and external personnel.
- Able to work nights and weekends.
- Deadline/task oriented – sense of urgency
- High energy, proactive, requiring little direction, takes responsibility.
- Team oriented.
- Strong multi-tasking and problem-solving skills.
- Ability to maintain an enthusiastic and professional demeanor while effectively and tactfully dealing with member and guest complaints and concerns.
- A willingness to perform job tasks not part of immediate job responsibilities but aides in member satisfaction and getting the job done.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Job Summary
Part Time
$36k-47k (estimate)
03/02/2023
05/04/2024
The job skills required for Part Time - Member Services Associate include Customer Service, Microsoft Office, Problem Solving, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time - Member Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time - Member Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time - Member Services Associate positions, which can be used as a reference in future career path planning. As a Part Time - Member Services Associate, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time - Member Services Associate. You can explore the career advancement for a Part Time - Member Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Member Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Services Associate job description and responsibilities
Member Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Client service associates are often the glue that holds an advisory business together.
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Responsible for supporting the operations of an organization and assisting in customer service activities.
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Perform various administrative and clerical duties as needed and coordinate related membership communications.
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Generate reports and update membership information on the database, ensuring the timely release of all announcements and services offered by the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Services Associate jobs
Typically need at least a high school diploma or GED certificate and prior customer service or problem resolution experience.
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It is beneficial to have a sales background depending on the position or industry.
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Step 3: View the best colleges and universities for Member Services Associate.
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