244 Front Desk Agent Jobs in New York, NY
Eurostars Hotel Company is Hiring a Front Desk Agent Near New York, NY
JOB SUMMARY: Welcomes and registers guests , establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience.
SHIFTS:
2nd and 3rd shift availability required
FRONT DESK DUTIES:
- Welcomes guest by greeting, answering questions, responding to requests.
- Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
- Conveys information to guest by receiving/transmitting messages, mail, packages, etc.
- Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel.
- Maintains records by entering room and guest account data.
- Makes hotel and other reservations by checking availability and confirming requirements.
- Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.
- Performs all other duties as assigned by management
QUALIFICATIONS:
· Advance cashiering skills
· 1-2 years experience as a Front Desk Agent preferred
· Must possess strong organizational skill.
· Ability to multitask
· Working knowledge of Opera PMS operating system
· Ability to cope with stress, showing self-control during extreme situations
· PHYSICAL REQUIREMENTS:
· Lift up to ten (10) pounds, unassisted
· Sit and/or stand for long periods.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Ability to Relocate:
- New York, NY 10005: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$33k-43k (estimate)
03/27/2024
07/23/2024
The job skills required for Front Desk Agent include Guest Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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