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Position: Member Services Associate
Location/Dept.: Ray & Joan Kroc Corps Community Center, Philadelphia PA
Availability: Immediate
Schedule: PT (up to 19 hours weekly)and FT(up to 40 hours weekly)Must be willing and able to work weekends and evenings as will be required in performance of duties or as requested to support the ongoing operations of the Kroc Center.
Reporting Relationship: Welcome Center Supervisor
Salary Grade: $13.91 per hour; 73 Non-Exempt
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick timeEmployer funded Pension Plan (company contributions begin after 1 year of employment)Comprehensive health care coverage with low cost employee premiums, co-pays and deductiblesEligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term LifeFlexible Spending AccountsRemitted Tuition ProgramEligibility for the Federal Governments Public Student Loan Forgiveness ProgramMost importantly a job with a good purpose!
During the COVID Pandemic, our Center is committed to doing everything possible to assure the safety of our staff, members, and guests.
To find out more about The Salvation Army KROC Center go to https://pa.salvationarmy.org/kroc-center-pa
Responsibilities:The Member Services Associate will provide the highest level of customer service to prospects, center members and guests related to facility and membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Qualifications:Requirements: Bachelor of Science or equivalent in Sales and Marketing or related field preferred, with previous a minimum of 3 years experience in the sales field. Excellent sales, marketing, research and tracking skills required. Strong customer service and interpersonal communication skills required. The ability to be flexible and accommodating as it relates to scheduling appointments for prospects and the members. Must be able to read write and communicate in English; proficiency in oral and written communication skills. Must have the ability to work and relate well with people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an appreciation for and be able to embrace the Mission of The Salvation Army.
Contact: Please send or fax your resume along with a cover letter with salary expectation to:
The Salvation Army Kroc Center
Human Resources Department
4200 Wissahickon Ave, Philadelphia, PA, 19129
Online applicants: Member Services Associate (icims.com)
Fax: (215)558-1499
No phone calls please.
Released by the Kroc Center Human Resources Department 4/4/24
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Armys Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Requistion No. 1564
Full Time
$46k-57k (estimate)
05/06/2024
05/19/2024
The following is the career advancement route for Member Services Associate positions, which can be used as a reference in future career path planning. As a Member Services Associate, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Associate. You can explore the career advancement for a Member Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Member Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Services Associate job description and responsibilities
Member Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Client service associates are often the glue that holds an advisory business together.
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Responsible for supporting the operations of an organization and assisting in customer service activities.
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Perform various administrative and clerical duties as needed and coordinate related membership communications.
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Generate reports and update membership information on the database, ensuring the timely release of all announcements and services offered by the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Services Associate jobs
Typically need at least a high school diploma or GED certificate and prior customer service or problem resolution experience.
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It is beneficial to have a sales background depending on the position or industry.
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Step 3: View the best colleges and universities for Member Services Associate.