Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

IT’S NOT FITNESS. IT’S LIFE.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Overview

Assists the Food and Beverage Manager with the operation of the hotel’s food and beverage outlets, which enhances the guest experience. Responsibilities include, but are not limited to, communicating with staff, guest satisfaction, inventory, labor, budget, staffing, hiring, training, maintaining brand standards, and financial controls.

Essential Job Functions:

• Effectively communicates with team members, including the Food and Beverage Manager and F&B team members

• Conducts performance evaluations and implements disciplinary actions as required.

• Reviews and manages department schedules to ensure staff is supported and business needs are being met.

• Ensures coordination of orders, including special allergies, and specialty amenities.

• Supports and sometimes creates event-specific functions for groups or meetings, which may involve menu planning, room configuration, etc…

• Manages vendor relationships and communication.

• Ensures food sanitation codes and health department standards are consistently met. Responds swiftly and effectively in any emergency or safety-related situation.

• Effectively manages systems and processes to handle guest requests, concerns and complaints, ensuring timely and appropriate resolutions.

• Attends all required leadership meetings (labor, Resume, Budget) as determined by the Food and Beverage Manager, as well as, handles all inventory reporting.

• Works harmoniously and professionally with co-workers and supervisors.

• May be assigned other duties at the discretion of management.

Non-Essential Job Functions:

As a member of the management team, may be required to support other departments during peak business levels.

Qualifications/Skills:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

1. Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.

2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

3. Punctuality and regular and reliable attendance.

4. Professional attitude, and verbiage in the workplace

5. Comfortable speaking with guests, and effectively anticipating guest needs.

6. Must possess a “Can Do, positive, Have Fun” attitude. Poise when facing multiple demands, and daily challenges.

7. Must demonstrate strong Leadership, and communication skills. Set an example with Assistant Managers, employees and guests.

8. Knowledge in POS systems. Familiarity with Property Management Systems (PMS), Excel, Word and Power Point

9. Basic financial skills, including budget, forecast and labor projections. Ability to interpret and utilize basic business data.

10. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

Desirable:

1. High School Diploma/GED or equivalent vocational training.

2. Three to Five years’ experience in as similar role.

3. Hotel and Luxury property experience, a plus.

4. Ability to manage a large, diverse and unionized workforce, a plus.

Essential Physical Abilities:

• Physical Job Requirements: Lifting/Pushing/Pulling/Carrying

• 50% of the shift: Lifting trays, moving various carts, dollies or trash cans.

• Bending/Kneeling 25% of the shift to reach items stored in cabinets and minibars.

• Climbing 5% of shift: Stairs and ladders.

• Mobility: 100% of the shift walking several hundred feet at a time, standing, bending, or kneeling periodically.

• Continuous Standing: Standing while in waiting for guest to arrive.

• Must be able to see the physical condition of designated areas.

• Must be able to read, write orders and use a point of sale system.

• Ability to work with cleaning agent 15% of the shift.

• Protective Clothing: May wear gloves when cleaning.