2 customer service lead onsite position food distribution center Jobs in hartford, ct
Lightning Spark Marketing is Hiring a Call Center Customer Service Agent Near Hartford, CT
About us:
Lightning Spark Market was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth. Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Salary:
$18-$29 per hour
Schedule:
Monday to Friday
Daily Responsibilities:
- Collaborate with other call center professionals to improve customer service
- Follow communication 'scripts' when handling different topics
- Seize opportunities to upsell products when they arise
- Keep records of all conversations in our call center database in a comprehensible way
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- High school degree
Benefits:
- Complete insurance coverage includes medical, dental, vision and more.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Job Summary
Full Time
$40k-51k (estimate)
05/22/2023
06/12/2024
The job skills required for Call Center Customer Service Agent include Customer Service, Call Center, Verbal Communication, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Agent positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Agent. You can explore the career advancement for a Call Center Customer Service Agent below and select your interested title to get hiring information.
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