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Customer Service Representative
Entergy West Monroe, LA
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$34k-43k (estimate)
Full Time 6 Days Ago
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Entergy is Hiring a Customer Service Representative Near West Monroe, LA

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

Responsibilities
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Job Summary

JOB TYPE

Full Time

SALARY

$34k-43k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

06/24/2024

WEBSITE

entergy.com

HEADQUARTERS

WASHINGTON, DC

SIZE

7,500 - 15,000

FOUNDED

1913

CEO

DAN TURTON

REVENUE

$10B - $50B

INDUSTRY

Utilities

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About Entergy

At Entergy (NYSE: ETR), we power life. More than 100 years ago, our founder Harvey Couch started this company with a handshake, some sawdust and a vision. Couch wanted to bring safe, affordable, reliable energy to the Middle South energy that would power the lives of people and communities. Today, we own and operate one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. The thousands of men and women of Entergy deliver electricity to 3 million utility customers in Arkansas, L...ouisiana, Mississippi and Texas, generating annual revenues of $10 billion. Headquartered in New Orleans, we continue to play a driving role in the economic growth of the Gulf South. Our work matters. Thats been true for more than 100 years. And as we look to the next century, we remember the constant that bridges our past and future: We Power Life. Fast Facts: Entergy currently has a 90% rating on the 2021 Corporate Equality Index released by the Human Rights Campaign Foundation. This score places Entergy among the top energy and utility companies in the survey. Entergy has been recognized as one of the best places to work in the greater New Orleans area for four consecutive years. The Times-Picayune | The New Orleans Advocate named Entergy a 2020 Top Workplace based on the results of employee feedback surveys. Working with our community partners, our social initiatives delivered $115 million in benefits to our communities in 2020 and, despite the challenges imposed by the pandemic, our employees and retirees still managed to contribute more than 95,000 volunteer service hours to a variety of charitable causes. With a total of 38 awards from EEI for its restoration and mutual-assistance work, Entergy remains the only utility company to have won either EEI's Recovery or Assistance Award, or both, every year since the awards began in 1998. More
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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