238 Incident Management Analyst (Cerner and ServiceNow) Jobs in Washington, DC
EMERGING TECH is Hiring an Incident Management Analyst (Cerner and ServiceNow) Near Washington, DC
100% Remote
Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) for operational activities, including, but not limited to incident management tracking, briefing development, and maintenance/verification of dashboards
• Leverage technical out-of-the-box solutions (e.g., ServiceNow, PowerBI, etc.) to customize reports and dashboards for executive clients.
• Collaborate with multiple stakeholder groups to provide operational support to monitor, update, and report on existing tickets
• Prepare regular updates and communications to/for senior management on key activities
• Collaborate with multiple stakeholder groups (including executive leadership) to ensure timely and accurate reporting
• Facilitate data gathering and issue/incident update meetings with VA, other contractors and team, and Oracle
• Support the development and documentation of processes and standards and apply them to all assigned product/projects
• Coordinate with stakeholders to ensure compliance with processes
• Organize, review, and perform quality control of incident data repositories
• Identify risk areas and escalate activities for resolution
Minimum qualifications:
• 10 years of professional work experience
• Experience managing Information Technology related projects.
• Must be well versed in life cycle and project management methodologies.
• Must have experience in tracking costs, schedule and performance progress.
• Must be able to identify and mitigate risks.
• Bachelor’s degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline, or an additional 8 years of relevant experience may be substituted for degree requirements
Preferred qualifications:
• Experience in the VA
• Experience in Oracle/Cerner
• Experience implementing Electronic Health Records
Benefits:
Retirement Plan
Group Health Insurance (Health, Dental, and Vision)
Paid Time Off
Referral Bonus
Opportunity for Performance Evaluation/Retention Bonus
Compensation:
Full-Time Direct Hire
Annual Salary: $100,000-$120,000
Job Summary
Full Time
IT Outsourcing & Consulting
$78k-100k (estimate)
02/20/2024
05/19/2024
ARNOLD, MD
25 - 50
2016
GAURAV SETH
<$5M
IT Outsourcing & Consulting
Related Companies
The job skills required for Incident Management Analyst (Cerner and ServiceNow) include Leadership, Incident Management, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Incident Management Analyst (Cerner and ServiceNow). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Incident Management Analyst (Cerner and ServiceNow). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Incident Management Analyst (Cerner and ServiceNow) positions, which can be used as a reference in future career path planning. As an Incident Management Analyst (Cerner and ServiceNow), it can be promoted into senior positions as a Cyber Incident Response Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Incident Management Analyst (Cerner and ServiceNow). You can explore the career advancement for an Incident Management Analyst (Cerner and ServiceNow) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
