32 Patient Support Specialist Jobs in Asheville, NC
EmergeOrtho is Hiring a Patient Support Specialist Near Asheville, NC
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by confirming the appointment time, reviewing, and verifying demographics, confirming insurance eligibility, collecting all due balances, deposits, and co-payments. The specialist completes assigned daily reports to maintain office efficiency.
Requirements
Qualifications and Experience:
- High school diploma/GED or equivalent previous experience.
- Sound communication skills.
- Excellent customer service.
- Previous experience as a check-in specialist is recommended, but not required.
- Experience and knowledge of insurance guidelines and insurance entry.
- Experience in financial collections is recommended, but not required.
- Ability to handle high patient volumes.
- Ability to maintain composure when stressful situations are encountered.
- Ability to multi-task and prioritize.
- Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders
- Keeps an open line of professional communication with assigned staff and providers regarding patient needs
- Maintains a pleasant and cooperative demeanor while performing all duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Job Summary
Full Time
$31k-37k (estimate)
05/02/2024
05/15/2024
emergeortho.com
DURHAM, NC
200 - 500
2016
Private
CHARLES WILSON
$50M - $200M
Ambulatory Healthcare Services
Related Companies
The following is the career advancement route for Patient Support Specialist positions, which can be used as a reference in future career path planning. As a Patient Support Specialist, it can be promoted into senior positions as a Nursing Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Support Specialist. You can explore the career advancement for a Patient Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Support Specialist job description and responsibilities
As a Patient Support Specialist, they are responsible for coordinating the daily administration of doctors, staff, visitors and patients
02/12/2022: Seattle, WA
Advise patients to report new onset or worsening joint symptoms.
01/24/2022: Juneau, AK
Facilitate patient flow by notifying the appropriate staff of the patient’s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
04/08/2022: Lincoln, NE
Examine the patient’s health history, physical activity level, diet, sleep quality, stress, personality traits, blood metabolic panels, body composition, metabolic rates and cardiac fitness.
02/07/2022: Fairbanks, AK
Request patient charts, obtain required documents and signatures.
02/11/2022: Stockton, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Support Specialist jobs
Remember to monitor and document the patient’s progress for reauthorization.
02/09/2022: Kennewick, WA
Aspiring candidates should know that the qualifications for a career as a patient support specialist include a high school diploma or GED certificate and they should also foster other relevant skills and qualities.
03/05/2022: Green Bay, WI
To support adherence and ensure that people with hypertension make the most effective use of their medicines.
04/08/2022: Olympia, WA
The background of the health coach can also be an asset to their bonding with patients.
02/21/2022: Rock Island, IL
Created a positive experience for patients through exceptional customer service.
02/20/2022: Middlesex, NJ
Step 3: View the best colleges and universities for Patient Support Specialist.
