181 Customer Service Representative Jobs in Oklahoma, OK
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EMERGENCY MEDICAL SERVICES AUTHORITY is Hiring a Customer Service Representative Near Oklahoma, OK
Major Duties and Responsibilities:
- Answer patient or customer inquiries or requests, to include inquiries or requests from outside agencies,
- Appropriately document patient accounts to reflect all updated and necessary information, including
- Process all correspondence and returned mail, and requests for reductions or hardships and payment
- Prepare liens and lien requests, and gather the supporting documentation necessary for subpoenas,
- Work complaints and disputes, respectfully and completely and monitor assigned work queues to ensure
- Maintain knowledge of current industry standards and organizational practices and work in a manner
- Adhere to all organizational policies and work with the highest level of integrity.
- Performs other duties as assigned.
Qualification Requirements:
- Working knowledge of medical billing and medical terminology
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
- Ability to type at least 35 words per minute and proficiency in 10 key
- Proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).
- Excellent time management skills with attention to detail.
- Ability to work independently and with a group and maintain good working relationships.
Education and/or Experience:
- Minimum GED or High School Diploma
- Minimum 2 years’ experience in a hospital or physician’s office working patient accounts or
Essential Functions:
Physical Demands: This position requires a frequent amount of time at a stationary desk sitting for up to 8 hours
daily with frequent repeating motions that may include wrists, hands, and fingers. Hearing and talking to
interpret job functions are frequently required and frequent visual ability to judge distance and space and clarity
up to 20 ft. There is minimal hand tool operation and minimal ascending or descending ladders, ramps, or stairs.
Occasionally may need to lift pull or pull objects up to 25 lbs. in all directions with a maximum lifting of 50 lbs.
there is occasional walking and standing but minimal kneeling, crouching, bending, twisting.
Working Conditions: The position works in a temperature-controlled environment with occasional exposure to
extreme temperatures to include humidity. Sometimes may be exposed to fumes, grease, or oil and may
experience minimal poor ventilation or air circulation. The noise level is frequently quiet with minimal exposure
to moving mechanical parts/machines.
Mental/Emotional: This position is required to frequently meet deadlines, work with changing priorities, and
assess the accuracy and completeness of work on a regular basis. Frequently use logic to analyze and problem
solve difficult situations and communicate to express or exchange ideas using proper English grammar and
spelling. Frequently utilize complex math and reasoning skills for budgeting, analysis, and risk assessment.
Job Summary
Full Time
$31k-39k (estimate)
02/11/2024
04/03/2024
emsaonline.com
Oklahoma City, OK
100 - 200
Related Companies
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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