Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

Job Title: Service Manager

Summary

The Service Manager shall direct, manage, recruit, plan, coach and support a team of field technicians on projects and maintenance. Position includes commercial HVAC cooling systems ranging from 3 to 100 tons. Various types of equipment could include packages of all sizes, split systems, various control systems, pumps, refrigeration equipment, VFD's, boilers and built up systems.

Duties and Responsibilities

• Oversee the dispatching of all Technicians (dispatching to be performed by Service Coordinator)
• Oversee the scheduling of all monthly PM inspections (scheduling to be performed by Service Coordinator
• Providing technical support to field Technicians
• Assisting Service Coordinator in the ordering of "approved" parts and materials
• Performing site surveys for existing and prospective customers for new work after sales lead is established
• Estimating and writing repair work proposals for existing customers
• Maintain vendor relations to establish bulk purchases and reduce costs
• Performing periodic inspections of all sites to ensure quality workmanship
• Perform periodic "ride-a-longs" with technicians to ensure corporate procedures
• Inspecting all vehicles for cleanliness, order, proper maintenance
• Oversee the maintaining of all inventories including main warehouse, service vehicles, and all sites (inventory ordering to be performed by Service coordinator), ensure execution of Mesa ROCME program.
• Assist in procuring advanced training programs and courses for Technicians
• Recruit and perform Technician reviews and performance evaluations
• Promote a safe work environment and hold regular safety meeting with technicians
• Make customer visits and coordinate regular customer review meetings with key branch accounts
• Work with branch management team in developing the Branch Business Plan
• Assist in developing new accounts and promoting service/maintenance growth.
• Attend weekly branch operations meetings

Job Requirements

• Minimum 5 years HVACR management experience
• 10 years technical experience in HVACR, Facilities Management or Maintenance environment
• Ability to plan, organize and align customer needs with available technicians.
• Proficient with Microsoft applications.

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