You haven't searched anything yet.
Summary: We are a fast-paced aviation company with rapid growth opportunity, and we are seeking a highly motivated Customer Service Manager to join our team. This position will participate in a variety of customer service level projects with direct engagement with both internal and external customers. As a CSM, you will partner with production, shipping, executive management, and customers to achieve optimal customer satisfaction. This position is perfect for someone with a passion for customer service and an eagerness to grow, learn and become part of a winning team.
Responsibilities:
What you’ll bring:
Benefits: AeroRepair provides a comprehensive suite of benefits including medical, dental, vision, short and long-term disability, life, paid time off, tuition reimbursement, and retirement savings with company match focused on a providing health and financial stability throughout the employee’s career.
Sign on Bonus: $1,000.00 Conditions Apply.
About AeroRepair:
AeroRepair is a rapidly growing FAA authorized aviation service provider with ten locations throughout North America. Headquartered in Londonderry, New Hampshire, AeroRepair was founded in 1994. Today, AeroRepair employees are some of the most talented, well-seasoned leaders in the industry. Success for us means being part of a collaborate team where goals are exceeded, and people matter. We offer a competitive salary, market leading benefits, a culture of continuous improvement and career advancement in the growing Aircraft Maintenance Industry. If that sounds like something you’d like to be part of, we’d love to hear from you.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Schedule:
Experience:
Language:
Ability to Relocate:
Work Location: In person
Full Time
$87k-113k (estimate)
03/25/2024
07/20/2024
The job skills required for Customer Service Manager include Customer Service, Leadership, Initiative, Microsoft Office, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.