27 Front Desk Associate Jobs in Concord, NC
Embassy Suites Charlotte-Concord Golf Resort & Spa is Hiring a Front Desk Associate Near Concord, NC
Front Desk Associate
Part time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
ServiceThis role plays an important part in our culture:
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- You will assist guests with sending and receiving faxes, packages and mail
- Help to resolve problems through recovery when things aren't quite right
- You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.
- You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
- You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions
- As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- High school diploma or equivalent
- Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people
- This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.
- The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary
- The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift
- Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays,
BenefitsWhen you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
Job Summary
Part Time
$30k-39k (estimate)
05/24/2024
06/20/2024
embassysuitesconcord.com
CONCORD, NC
25 - 50
2007
NANCY OBSTLER
$5M - $10M
Accommodations
Related Companies
About Embassy Suites Charlotte-Concord Golf Resort & Spa
Stay in the heart of NASCAR racing in our all-suite hotel at the Embassy Suites Charlotte - Concord/Golf Resort & Spa. Our hotel by the Concord Mills Mall is located off I-85, only 20 miles from Charlotte-Douglas International Airport and overlooks the Rocky River Golf Course. Relax in a spacious suite featuring a separate living room with sofa bed in our Concord, NC hotel. Enjoy high-speed internet access, flat-screen TVs, a refrigerator and microwave. Start your day with a complimentary cooked-to-order breakfast. Enjoy a bagel and coffee from Caffeinas Coffee Marketplace. In the evening, gat...her for our complimentary Managers Reception.* The Rocky River Grille serves classic American cuisine. Indulge in a soothing massage at Spa Botanica. Maintain your exercise regimen in our fitness center or indoor pool and unwind in the whirlpool. With over 50,000 sq. ft. of flexible function space, our conference center is ideal for your business meeting, conference, wedding or social event, including a spacious ballroom, which accommodates up to 2,800 guests. Our BusinessLink Business Center provides the support services and equipment you need. Expert event staff can assist with planning all the details. *Service of alcohol subject to state and local laws. Must be of legal drinking age.
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The job skills required for Front Desk Associate include Customer Service, Written Communication, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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