Dermatology Group of the Carolinas is a privately-owned dermatology practice with offices in Concord, Salisbury & Huntersville. We are currently looking to expand our staff with a Front Office Specialist in our Salisbury location. The ideal candidate will have experience with medical office scheduling, as well as EMR & health insurance verification. This candidate will enjoy working with the public as well as with a team. Applicants must be open to being at any of our three locations as the need of the Practice may change due to staffing.

Dermatology Group of the Carolinas offers a great benefits package including paid PTO & Holiday time, medical, dental & ancillary benefits as well as a robust retirement plan with profit-sharing. Employee Discount Programs are available and uniforms are paid for. This full-time schedule would be a Monday – Friday position (half day Fridays) with no weekends.

Job Summary:

The primary role of a Front Office Specialist is to provide superb customer service while checking patients in and out. Front Office Specialist Team members should be able to multi-task with proficient concentration and heightened energy levels.

Job Duties include, but are not limited to:

• Input patient information into the electronic patient chart
• Verify insurance benefits/eligibility prior to each patient appointment and notify patients of coverage gaps
• Receive, enter, and schedule appointments from referring practices/doctors, maintaining proper appointment confirmation documentation in patient chart
• Input Electronic Billing and collect according to insurance benefits at time of service
• Perform Daily Financial Close and balance cash drawer at the end of each day

Education/Experience:

• 1-2 years Healthcare experience
• High school diploma or GED
• Advanced certificate or college degree, preferred but not required

What are we looking for?

• Flexibility within department and willingness to rotate to other DGOC locations
• Excellent communication skills & positive attitude
• Ability to multi-task; check patients in and out, verify insurance benefits and distribute faxes
• Proficient in spelling/grammar
• Ability to work as a team member
• Strong typing skills
• Confidentiality and integrity regarding patient information

Job Type: Full-time

Job Type: Full-time

Pay: $17.00 - $25.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person