26 Customer Service and Sales Representative Jobs in Orange, CA
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Elysium Ventures is Hiring a Customer Service and Sales Representative Near Orange, CA
A thriving Customer Service and Sales firm, Elysium Ventures is a dynamic team that serves the Santa Ana community with the best service options. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Customer Service & Sales Representatives work with the Customer Service and Sales team to engage with customers on a daily basis and provide them with sufficient customer service, knowledge on products available to them, and lead our company in local market territory. The Customer Service and Sales Representative is accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Customer Service & Sales Representative:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For:
- Bachelor’s degree in business, marketing, or similar concentrations
- 1-3 years of experience in a customer service based position that requires heavy communication skills
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Patience, empathy, and passion for people
- Confidence and public speaking skills
#LI-Onsite
Job Summary
Full Time
$56k-75k (estimate)
03/10/2024
04/23/2024
The job skills required for Customer Service and Sales Representative include Customer Service, Products and Services, Communication Skills, Customer Support, Leadership, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service and Sales Representative job description and responsibilities
The best CSRs are genuinely excited to help customers.
04/11/2022: Saint Cloud, MN
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
04/24/2022: Allentown, PA
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/15/2022: Boca Raton, FL
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/14/2022: Santa Ana, CA
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
05/01/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service and Sales Representative jobs
Understand the customer’s expectations.
05/08/2022: Portsmouth, NH
Consider a professional certification.
04/04/2022: Harrisburg, PA
Measure and analyse customer feedback.
05/20/2022: Evansville, IN
Ability to use positive language.
04/24/2022: Santa Rosa, CA
Deliver fast, effective resolutions.
04/21/2022: Nashville, TN
Step 3: View the best colleges and universities for Customer Service and Sales Representative.
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