Assistant Banquet Manager

Hyatt Hotel Properties Hyatt Regency Greenville 220 North Main Streetundefined Greenville SC 29601 Posted : Jul 21, 2021

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Job Category : Food & Beverage Requisition Number : ASSIS02446 Schedule : Full Time Description Essential Job Functions

• Ensure that all food and beverage associates consistently adhere to uniform, grooming and appearance standards.
• Ensure the proper set-up, execution and breakdown of banquet functions. Develop creative and attractive table settings, coffee break set-ups, buffets, etc.
• Prepare and tabulate banquet checks, follow procedures for processing of banquet checks, and banquet recaps. Maintain accurate records on gratuity distribution.
• Interact effectively with guests, and greet meeting / function planners. Resolve guest complaints and operational problems and exercise effective decision making ability.

Report food related problems to hotel chef.

Maintain effective communication with Banquet staff, be responsive to staff suggestions and concerns and work to resolve problems.

Meet regularly with staff and ensure that staff is kept aware of issues relating to Banquet department and general hotel operations.

Attend meetings as scheduled and maintain effective working relationship with all hotel departments.

• Communicate effectively with Catering staff on all banquet events, guest comments and complaints, cover counts etc. Coordinate details of events with and act as a liaison between guest and hotel operating departments.
• Ensure adherence to all regulations concerning the service, handling and storage of alcoholic beverages. Train staff on procedures for discontinuing service to and handling of intoxicated guests and assist when needed.
• Supervise the proper handling and storage of all Banquet furniture, fixtures, equipment, and supplies, schedule cleaning of function rooms and service areas, and assign cleaning tasks to staff.
• Ensure department is stocked with adequate supplies of all service ware, linen, condiments, dairy products, juices and all other items used during service.

Ensure that staff is trained on and follows storeroom and requisition procedures.

Communicate with kitchen on cover counts and any other food-related issues.

Qualifications Education Preferred

High School or better.

Experience Preferred

2-3 years : Banquet supervisory or lead experience.

Last updated : 2024-03-09