Elite Vision Solutions Inc is searching for a Sales Support Assistant to join our office based in Cleveland, Ohio. We are a regionally recognized sales and consulting agency that is constantly adapting and innovating to the current times. The Sales Support Assistant will be a part of our essential support team to satisfy the wants and needs of our customers.

As the Sales Support Assistant, you will deliver excellent sales service by establishing and building genuine rapport with new and existing customers. The core function of the position is to provide telecommunications product recommendations by assessing the customer’s wants and needs and creating tailored sales solutions to achieve ultimate satisfaction levels.

In this position, you'll have the opportunity to significantly impact our team and our customers. We provide a collaborative and team-centric environment that fosters creativity, ingenuity, and advancement.

Responsibilities as the Sales Support Assistant:

• Effectively manage the sales accounts we work with and provide excellent customer service and sales support
• Gather and report feedback from the customer, including orders, compliments, or complaints if applicable
• Manage a variety of accounts by being the point of contact for all of the sales leads assigned to you
• Become an expert with product and service knowledge to answer questions and handle objections successfully
• Help and support the sales team with exceeding quarterly revenue goals
• Build rapport with customers, clients, and team members to cultivate trust
• Extend support to sales trainees who are new to the role and assist in training when necessary
• Collaborate with management, sales representatives, and the marketing team to stay updated on the latest products or services our clients are offering
• Demonstrate an educational approach to building and developing the account and actively listen to the customers needs to provide effective solutions

Skills or Experience Needed to Exceed in the Role:

• Associates or Bachelor's degree in a related field is preferred
• Desire to provide the best customer experience and sales support possible
• 2-3 years in a Customer Service, Sales or Client-facing role
• Superior written and verbal communication skills
• Motivated by leading others and being a solid example of what it means to be a hard worker
• Comfortable with building relationships and create trust in your customer interactions
• Thrive in a fast pace and dynamic environment
• Ability to adapt to new situations and new training methods when presented
• Outgoing, friendly, and enthusiastic personality and can get along with anyone
• Excellent presentation skills and communication skills

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year

Benefits:

• Employee assistance program

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person