2 Bilingual Customer Care Representative (French/English) Jobs in Auburn, MI
Elite Diversity Staffing is Hiring a Bilingual Customer Care Representative (French/English) Near Auburn, MI
The Customer Care Representative will be the front line to the customer experience and will play a critical role in problem solving, answering questions, and acting as an information source for all.
Logistics experience is a plus!
Immediate Start!
Weekly Pay.
- Pay Rate: $30.00 an hour
- Monday-Friday: 11:00am-8:00pm or 10:00am – 7:00pm
• Excellent listening skills.
• Handle a complete range of inquiries with an exceptional quality of interaction, clarifying root cause of problems, researching answers, providing solutions, and exploring alternatives.
• Provide daily updates to department management regarding the overall nature of inbound calls, e-mails or chats, and any trends or concerns detected.
• Identify, report, and follow-up on website issues to ensure corrective action is taken.
• Escalate unresolved problems when necessary.
• Represent the Logistic company brand, maintaining a professional, competent, and positive demeanor at all times.
- Excellent communication skills.
- Good command of French and English both oral and written and customer service skills.
- Provide clear and accurate information.
- Strong typing skills; Knowledge of touch typing system is strongly preferred.
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.).
- Working knowledge of office equipment and computer hardware and peripheral devices.
- Basic understanding of databases.
- Great attention to detail.
- High school degree or equivalent.
- Minimum 2 years of Contact Center Customer Care experience or 4 years of Customer Service
- Bilingual (English and French)
Job Summary
Full Time
$35k-45k (estimate)
03/15/2023
05/15/2024
The job skills required for Bilingual Customer Care Representative (French/English) include Customer Service, Problem Solving, Listening, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Care Representative (French/English). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Care Representative (French/English). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Care Representative (French/English) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Care Representative (French/English), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Care Representative (French/English). You can explore the career advancement for a Bilingual Customer Care Representative (French/English) below and select your interested title to get hiring information.
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