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Elevance Health is Hiring a Referral Services Assistant Near Chicago, IL
Job Family: CUS > Care Support
Type: Full time
Date Posted: May 08, 2024
Anticipated End Date: May 31, 2024
Reference: JR116645
Description
Referral Services Assistant
Location: Within 50 miles of an Elevance pulse point in TN, IL, IN or CA
Hours: Monday - Friday, from 1 pm - 10 pm CST
The Referral Services Assistant is responsible for providing support to clinical team to facilitate the administrative components of clinical referrals for case management or disease management services to include home health, nutritional counseling, etc.
How you will make an impact:
- Initiates and manages clinical referrals for participants registered in a disease management or health program.
- Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
- Reviews referrals for completeness and follows up for additional information. Assigns referrals to staff.
- Verifies insurance coverage and obtains authorizations from insurance plans.
- Maintains database of insurance companies for verification of coverage, accepted plans, and requirements for patient eligibility.
- Contacts physician offices to obtain demographic information or related data.
- Enters referrals and documents communications in system.
Minimum Requirements:
- Requires a HS diploma and a minimum of 1 year of experience in a healthcare environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Previous WFH experience preferred.
- Strong navigation skills and independent thinker.
- Ability to work under pressure.
- Be efficient in customer service and able to multitask while on phones.
- Proficient with Microsoft Office Suite.
- Successful candidates must meet Elevance Work at Home requirements including hard-wired high-speed internet and a private secure workspace.
*** For candidates working in person or remotely in the below locations, the salary* range for this specific position is $18.54 to $30.32
Locations : California
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.
Job Summary
Full Time
$42k-51k (estimate)
01/11/2024
05/15/2024
The job skills required for Referral Services Assistant include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Referral Services Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Referral Services Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Referral Services Assistant positions, which can be used as a reference in future career path planning. As a Referral Services Assistant, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Services Assistant. You can explore the career advancement for a Referral Services Assistant below and select your interested title to get hiring information.
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