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Job Description
Electronic Systems Installers Inc. (ESI Security) is growing! We are looking to add a Customer Representative to our team. The Customer Representative will be responsible for working with the sales team and existing customers to learn the industry and assist with the business development of the company.
Responsibilities
· Answer incoming calls and identify the needs of the customer.
· Assist in the development of a social media strategy to increase brand awareness.
· Collaborate with the sales team to identify potential opportunities within the market area.
· Handle job processing and communication with customers on upcoming installations and service.
Who is the Right Fit
A go-getter. Someone who connects well with others and can work in a team environment. A successful Customer Representative at ESI Security has the desire to learn and develop themselves inside a fast-growing company.
Qualification
· High School Diploma
· Be proficient in Microsoft Office
· Sales experience is a plus
· US work authorization (Required)
· Be able to pass a drug test
Job Type: Full-Time
Additional Pay: Ability to earn quarterly bonuses
Schedule: Monday to Friday (8:00AM-4:00PM)
Job Type: Full-time
Pay: $37,500.00 - $43,500.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$38k-44k (estimate)
12/31/2023
04/29/2024
electronicsystemsinstallers.com
York, PA
<25
The job skills required for Customer Representative include Microsoft Office, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Representative positions, which can be used as a reference in future career path planning. As a Customer Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Representative. You can explore the career advancement for a Customer Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Representative job description and responsibilities
Identify and assess customers’ needs to achieve satisfaction.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Build sustainable relationships and trust with customer accounts through open and interactive communication.
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Provide accurate, valid and complete information by using the right methods/tools.
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Representative jobs
Customer service representatives need a high school education, on-the-job training and several soft skills.
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Most customer service representative jobs require candidates to complete on-the-job training.
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Proven customer support experience or experience as a Client Service Representative.
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Familiarity with CRM systems and practices.
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Flexibility in having different shifts and rotating schedules.
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Step 3: View the best colleges and universities for Customer Representative.