Front Desk Receptionist/Assistant - Medical Office

At Edge Integrative Wellness, we believe that the role of a front desk employee extends far beyond administrative tasks; it's about fostering a genuine passion for helping people and being committed to continual learning.

We are seeking an enthusiastic Front Desk Receptionist to help create a welcoming and supportive environment for our patients and colleagues alike.

Responsibilities for Front Desk Receptionist/Assistant:

• Open the office daily.
• Manage payments and cash handling.
• Check voicemail log and fax machine regularly.
• Handle telephone inquiries and schedule patient appointments.
• Confirm appointments and manage cancellation lists.
• Process patient payments and check out for products.
• Scan/upload documents.
• Monitor and respond to emails.
• Handle outgoing mail and maintain daily administrative sheets.
• Perform weekly bank deposits.
• Review telephone encounters to ensure quality service.
• Prepare necessary paperwork and consent forms.
• Confirm fax transmissions and address discrepancies.
• Assist with end-of-month sales/emails and calculations.
• Create super bills and ensure accuracy of insurance claims.
• Monitor and manage patient balances.
• Facilitate the addition of new pharmacy, lab companies, and physicians.
• Learn all necessary machines.

Ideal Skills for theFront Desk Receptionist/Assistant:

• Communication Skills
• Customer Service
• Typing; Computer Skills
• Medical Terminology
• Ability to be cross-trained

Desired Behaviors:

• Positive Attitude, Welcoming & Friendly, Outgoing
• Responsible, Dependable, and Accountable
• Team Player, Demonstrates Teamwork in Patient Interactions
• Detail-Oriented
• Demonstrates Regular Attendance and Punctuality
• Self-Motivated and Self-Starter

This is a full-time position offering competitive compensation. If you are looking for an opportunity to contribute to a dynamic team in a professional environment, we encourage you to apply for this position.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift

Ability to Relocate:

• Tucson, AZ 85712: Relocate before starting work (Required)

Work Location: In person