117 service representative Jobs in miami, fl
South Shore Marketing is Hiring a Bilingual Customer Service Representative Near Miami, FL
Job Description
We are seeking an enthusiastic and dynamic individual to join our team as a Retail Bilingual Customer Service Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities:
1. Bilingual Customer Service Representative:
- Cultivate and maintain positive, long-lasting relationships with our retail clients.
- Act as the primary point of contact for customer inquiries and concerns, ensuring timely and effective communication.
- Gain an in-depth understanding of each customers unique needs and goals.
2. Retail Marketing and Promotions Expertise:
- Execute retail marketing and promotions in big box retailers for assigned clientele
- Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
- Provide expert guidance to customers on developing effective marketing and promotional campaigns tailored to their specific needs.
3. Solution Development:
- Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
- Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
4. Campaign Management:
- Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
- Monitor campaign performance and make data-driven recommendations for improvements.
5. Reporting and Analysis:
- Provide customers with regular reports and insights on the performance of their marketing and promotional activities.
- Analyze data to identify areas of improvement and opportunities for growth.
Bilingual Customer Service Representative Qualifications:
- Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
- Proven experience in customer service in the retail marketing and promotions industry is a plus.
- Strong understanding of retail marketing strategies, promotions, and consumer behavior.
- Exceptional communication and interpersonal skills.
- Analytical mindset and the ability to derive insights from data.
- Excellent project management and organizational skills.
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Job Summary
Full Time
$51k-66k (estimate)
05/30/2024
06/15/2024
southshoremarketinginc.com
Fort Myers, FL
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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
