Summary:

The main function of a human resources generalist is perform the administrative functions, such as employee benefits, recruiting and interviewing, along with strategic planning and policy management. A typical human resources generalist is responsible for enhancing company productivity, increasing performance and improving business results.

Job Responsibilities:

• Act as a point of escalation for questions, interpreting, and administering contracts and helping resolve work-related problems.• Instruct staff on how to advise management on organizational policy matters such as equal employment opportunity and sexual harassment.• Resolve disputes and administer disciplinary procedures.• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.• Plan, direct and supervise and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.• May represent organization in HR meetings.

Skills:

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.• Strong ability to work independently and manage one’s time.• Strong knowledge of legal policies and procedures related to hiring practices (i.e., equal employment opportunity and affirmative action).• Strong knowledge of benefit and pay-scale systems.• Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.• Previous experience with computer applications, such as Microsoft Word and Excel.

Education/Experience:

• Bachelor's degree in relevant field or equivalent experience required.

• 8-10 years customer service related experience required.