JOB DESCRIPTION

The Family Support Specialists are to maintain our mission by offering clients the resources they require to become and remain self-sufficient, healthy and socially responsible. Completes full family assessments to determine the services needed.

DUTIES AND RESPONSIBILITIES:
Program:

• Completes a comprehensive family assessment on each client
• Establishes a case plan with families, as deemed appropriate
• Informs client of proper documentation needed for each application, helps collects documents and makes appropriate copies to distribute as needed
• Assists clients with application completion and logs time and date of submission in files
• Offers clients referrals to other agency programs, as appropriate
• Encourage clients to partake of EVFS educational programs
• Conducts weekly follow-ups with clients inquiring about and documenting their progress
• Advocates with agencies when client approval appears to be a problem
• Keeps supervisor informed, weekly, concerning families with extensive issues and needs
• Maintains client information in files and in the HMIS database system within 48 hours of seeing clients
• Assist with the bagging of TEFAP food for client distribution

General:

• Maintains good working relationships with all community partners that are established with East Valley Family Services’ referral processes
• Attend meetings and trainings, as required
• Follows established guidelines and reports any incidents of abuse/neglect of a child to Supervisor and to Child Protective Services intake departments
• Ability to be a team player
• Is pro-active in the marketing and public relations aspect of East Valley Family Services
• Observes all protocols and maintains confidentiality
• Participates in events held by, and for the benefit of the agency
• Conducts outreach events weekly and/or monthly. Additionally, on some evenings and weekends
• Other duties as assigned

QUALIFICATIONS: High School Diploma or GED or high school level writing and reading skills. Work experience or other related education in this field as well as bilingual ability is a plus. Six months experience working with at-risk families Valid driver’s license Ability to clear a background check. Demonstrates competency with basic computer skills and programs. The ability to work in a team environment The ability to communicate effectively Completion of mandatory reporting training and code of ethics training

Job Type: Full-time

Pay: From $33,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults
• Children
• Older adults

Schedule:

• Monday to Friday

Work Location: In person