At Eagle Transport Corporation, we are continuing to grow our team in the Southeast, and hiring great team members is critical to our success. As a Call Center Dispatcher, you will play a key role in providing the best customer experience to both our drivers and our external customers, supporting our commitment of Eagle Transport as the carrier of choice.

Benefits:

• Health Insurance
• Dental & Vision Insurance
• Disability Insurance
• Life Insurance
• Aflac
• 401K w/company match
• Paid Time Off

Responsibilities:

• Ensure that all drivers complete Vehicle Condition Reports on each unit driven daily, distributing appropriate copies as required
• Review Driver Report at end of shift and key data into the system for load completion
• Ensure that all drivers complete daily logs in compliance with D.O.T. rules and regulations
• Schedule loads in the AS400 Dispatch System, generating and delivering paperwork accordingly
• Schedule preventive maintenance with Fleet Service Technicians
• Monitor and report any misuse, neglect, or abuse of equipment
• Ensure all dispatched units are in safe working order, without any serious mechanical fault
• Maintain a pre-determined yet flexible plan for daily duties, updating and adjusting based on business needs
• Promptly and accurately report any accidents to the Terminal Manager
• Monitor and report driver attendance and any other circumstances that would impact a driver’s ability to perform their duties safely
• Create & support an environment of mutual cooperation and communication between the dispatch office and all other departments
• Working in conjunction with the Terminal Manager, advise of any critical needs that would impact daily terminal operations

Qualifications:

• Excellent verbal, written, and interpersonal communication skills
• Strong computer skills (Word, Excel, Outlook)
• Highly organized, with the ability to handle multiple priorities
• Knowledge of the geographic area

Apply today, and we look forward to speaking with you soon!

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Night shift

Work Location: In person