11 Desktop Support Technician Jobs in Wichita, KS
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E IT Professionals is Hiring a Desktop Support Technician Near Wichita, KS
Hi,
Greetings from EIT Professionals,
Role: End User Field Support Engineer
Location: 800 East Waterman, Wichita, KS 67202
FTE
Job Description:
- Dedicated Field support engineers should be available for hands and feet support
- Scope of Activities: Summary:
o Desktop hands and feet support
o IMAC support
o Asset refresh
o Asset disposal activity (Excluding physical disposal)
o Hardware break-fix of end-user devices
o Mobile device troubleshooting.
o Conference room support – Audio-Video conferencing room support
o Smart hands support.
o Incident recording and update using Service Now ticketing tool.
o Liaison with other teams onsite and offshore, SD, L2 and L3 group as needed .
o Third Party / OEM Vendor coordination
Key Activities:
- Provide onsite support as per site categorization to provide operational and technical support
- Network & Telecom devices are included in support across all sites under Hands & feet support model.
- Troubleshoot & Resolve Incidents and Problems associated with EUC Equipment and Software, and provide break/fix support, advice, and assistance to Authorized Users
- Coordinate for EUC service related activities with the Service Desk and other resolver teams
- Perform support for application certifications and deployment for end point software.
- Coordinate with third party as necessary to keep Equipment and Software in good working order.
- Coordinate the activities of Sub Contractor Personnel and third parties providing Support, including: (i) packing and unpacking; (ii) shipping and receiving; (iii) third party vendor technical interactions, including interactions regarding warranty and procurement based on warranty information provided by; and (iv) any other coordination required for Sub contractor’s performance of Services.
- Follow the process and procedure defined in the Service Standards regarding OEM recall notices sent to or provided to Sub Contractor.
Job Type: Full-time
Schedule:
- 8 hour shift
Experience:
- imac support: 1 year (Preferred)
Work Location: On the road
Job Summary
Full Time
$47k-59k (estimate)
03/28/2024
03/28/2024
eitprofessionals.com
Livonia, MI
100 - 200
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The job skills required for Desktop Support Technician include Technical Support, Service Desk, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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