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The Position:
The primary task of our Product Support Technician is customer satisfaction, and to achieve that we must create a positive experience and build positive relationships with the customer. While interfacing with customers, representatives must demonstrate professionalism, product knowledge, and an overall demeanor that will please the customer. This individual must communicate a welcoming, polite, cheerful, and understanding tone, as well as remain professional, patient, and diplomatic while working diligently to find a solution that will satisfy the customer.
The Product Support Technician must have great communication skills and should feel comfortable working in a team atmosphere. This individual must be multi-task oriented, display a positive disposition, not get easily discouraged, demonstrate an attitude of learning, and seek to understand and grow. This individual must have a track record of dependability, consistency, and follow-through.
Essential Job Responsibilities:
Qualifications:
Education or Certifications:
Physical/Mental Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.
Keycentrix is committed to providing equal opportunity in employment for all people without regard to the following: race, color, religion, age, gender, sexual orientation, marital status, gender identity, national origin, physical or mental disability, service in the military, or any other attribute or characteristic protected by law.
Full Time
Durable Manufacturing
$36k-49k (estimate)
04/24/2023
06/03/2024
keycentrix.com
WICHITA, KS
200 - 500
1974
Private
PAT DIGER
$10M - $50M
Durable Manufacturing
keycentrix is a provider of pharmacy management and point of sale solutions to businesses.
The job skills required for Product Support Technician include Communicates Effectively, Written Communication, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Technician positions, which can be used as a reference in future career path planning. As a Product Support Technician, it can be promoted into senior positions as a Manufacturing Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Technician. You can explore the career advancement for a Product Support Technician below and select your interested title to get hiring information.