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The Technical Operations Manager oversees the CEND application at CRISP Shared Services (CSS). CEND is a clinical data messaging platform that uses patient rosters to route clinical messages to various endpoints using various methods. CRISP Shared Services (CSS) is a Health Information Exchange currently serving six states across the country.
Position Title: CEND Operations Manager
Reports Directly to: Director of IT Operations
Location: Columbia, MD
Hours Per Week: Full time role, including minimal after hours/weekend work (Projects, issues, or maintenance)
Risk Level: High
Job Summary
The CEND Operations Manager role will be responsible for leading a team managing CSS’s CEND application, one of CSS’s most important systems. In this role, the candidate will be tasked with organizing and managing the tasks, issues, and requests that come into the CEND team and help facilitate great customer service experiences for our customers, account managers, and affiliate partners. In addition, the candidate will shape the future of CSS’s notification service with direct involvement in the development, deployment, and long-term management of the application. Separate from the CEND application, the candidate will be responsible for rolling out, maintaining, and improving the Population Explorer application, built on top of the underlying CEND data. The candidate is expected to be process and detail oriented. The candidate will review existing processes and workflows and work with the team to improve and implement new processes to ensure the long-term success. Experience working with healthcare data, Azure Databricks, and python/pyspark preferred.
Essential Duties and Responsibilities
The CEND Operations Manager will be responsible for the following. Other duties may be assigned as the role evolves.
Qualifications
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Full Time
$165k-200k (estimate)
04/25/2024
06/24/2024
dynamedsolutions.com
Catonsville, MD
25 - 50
The job skills required for Application Operations Manager (CEND) include Troubleshooting, Leadership, Futures, Computer Science, Python, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Operations Manager (CEND). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Operations Manager (CEND). Select any job title you are interested in and start to search job requirements.