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Description
CSS serves as the designated Health Information Exchange (HIE) for Maryland and Washington, D.C., with affiliates in West Virginia, Connecticut, Alaska, and Virginia. CSS facilitates the electronic transfer of clinical information between disparate information systems to positively impact the healthcare system through improved patient care and outcomes, reduced costs, and data-driven understanding of regional public health concerns.
The CEND Operations Manager role will be responsible for leading a team managing CSS’s CEND application, one of CSS’s most important systems. In this role, the candidate will be tasked with organizing and managing the tasks, issues, and requests that come into the CEND team and help facilitate great customer service experiences for our customers, account managers, and affiliate partners. In addition, the candidate will shape the future of CSS’s notification service with direct involvement in the development, deployment, and long-term management of the application. Separate from the CEND application, the candidate will be responsible for rolling out, maintaining, and improving the Population Explorer application, built on top of the underlying CEND data. The candidate is expected to be process and detail oriented. The candidate will review existing processes and workflows and work with the team to improve and implement new processes to ensure the long-term success. Experience working with healthcare data, Azure Databricks, and python/pyspark preferred.
Requirements
Essential Duties and Responsibilities
The CEND Operations Manager will be responsible for the following. Other duties may be assigned as the role evolves.
Qualifications
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
www.crispsharedservices.org
www.crisphealth.org
CRISP Shared Services, Inc. is an equal opportunity employer. This means that CRISP Shared Services Inc. is dedicated to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, marital status, genetic information, disability, military or veteran status, or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Full Time
$119k-148k (estimate)
04/24/2024
06/22/2024