Responsibilities of the Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative include, but are not limited to:

• Industrial products knowledge and mechanical aptitude a plus
• Safety product knowledge helpful
• Knowledge of Microsoft office (Excel, Word, Outlook)
• Excellent communication skills
• Should be attentive and pose a high drive to learn new product lines
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required

Additional Information:

Physical Demand: Must be able to lift 50 Lbs. frequently

Working Conditions: Office Environment
Training/Certifications: N/A
Shift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary
Travel: N/A
Education: High School Diploma or GED required

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.

Work Location: In person