29 Desktop Support Analyst Jobs in Charlotte, NC
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Dutech Systems is Hiring a Desktop Support Analyst Near Charlotte, NC
CHARLOTTE,NC
DatePosted : 1/30/2024 3:56:54 PM
JobNumber : DTS1017255890JobType : Contract
Skills: In-depth knowledge interacting with a variety of hardware and software platforms
Job Description
The Desktop Support Analyst is responsible for providing 2nd and 3rd level technical support for the end users regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers, corporate email, and a multitude of software applications, including but not limited to, all Microsoft Office products.
Job Duties: Provide senior-level day to day support for the end users in regards to their hardware and software needs and applications; assist the end user in a timely resolution of any issues they may have regarding software and or hardware problems; document and record procedures for new hardware and software; configure, deploy and support Blackberry's, Windows Mobile Devices, Android, and iPhones for all users; work with Configuration Management systems servers such as SCCM & Altiris; maintain Universal Computer image and Software Packages; monitor and report on Software/Hardware compliance; and administer software updates and patch management for desktop environment.
Job Qualifications: In-depth knowledge interacting with a variety of hardware and software platforms, including Microsoft Windows operating system, device drivers, and associated peripherals; in-depth knowledge of the Microsoft Office suite of applications, Word, Excel, PowerPoint, Outlook; ability to configure and troubleshoot email clients such as Microsoft Outlook; and in-depth knowledge of Active Directory administration.
Job Summary
Full Time
IT Outsourcing & Consulting
$50k-62k (estimate)
02/01/2024
04/29/2024
dutechsystems.com
LEANDER, TX
25 - 50
Private
SWETA PANDEY
<$5M
IT Outsourcing & Consulting
Related Companies
The job skills required for Desktop Support Analyst include Technical Support, Operating System, Microsoft Office, Active Directory, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
03/14/2022: Tucson, AZ
They help to resolve technical problems on desktop hardware and applications for all users of technology.
01/26/2022: Portsmouth, NH
Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
03/19/2022: Denver, CO
Gain experience with operating systems.
03/09/2022: Bloomington, IN
With customer service, customer support and customer experience training.
02/13/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Desktop Support Analyst.
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